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Personal Data Protection
PRIVACY DECLARATION (PERSONAL DATA CONFIDENTIAL TREATMENT NOTICE) and General Terms and Conditions
GDPR
 
The personal data we collect from you and process is:
Categories of personal data:
Identification data:
 

  • Full name, personal ID number or foreigner’s personal number, permanent address;
               
Other data:
  • Personal contact data – contact name, telephone
               
  • Video recordings, made for the purpose of improving the security and servicing at “Interservice Uzunovi AV” LTD sites;
               
  • Other information such as:
               
  • Data provided through the company’s webpage and mobile applications;
               
  • Other personal data, provided by you or by a third party at organization of an event with us and more particular: names, contact data – telephone or email,
               
Source: the personal data subjects.
We declare that the personal data we collect will be used only for the following purposes:   
The processing will be performed for the purpose of:
  • protecting and ensuring our, yours and our employees’ security and integrity;
               
  • establishing and/or preventing illegal actions or actions in contradiction with our terms and conditions for the respective products and services;
               
  • assessing and measuring our advertisement's efficiency;
               
  • for processing by a data processor in case of requested by you invoice;
               
After your consent
In certain cases we process your personal data only after you have given your prior written consent. The consent constitutes separate grounds for processing of your personal data and the purpose of the processing is stated therein, beyond the scope of the purposes listed in this policy. If you give the respective consent and until its withdrawal or termination of any contractual relationships with you: 
If you withdraw your consent for personal data processing for any or all purposes described hereinabove, Interservice Uzunovi AV LTD will not use your personal data and information for the stipulated above purposes. The withdrawal of the consent shall not affect the legality of the processing, based on a given consent before its withdrawal. 
You can withdraw your consent on the spot at our sites, through our website or using our contact data provided hereinabove.
Processing of anonymized data
We process your traffic data for statistical purposes, i.e. analyses, in which the results are only summarized and therefore the data is anonymous – for example, to show movement of a large group of people. The identification of a particular person from this information is impossible.
The grounds on which we process your personal data are to meet requirements and comply with obligations stipulated in legal acts and regulations, such as:
For performance of legal obligations
We process your identification personal data in order to perform legal obligations for provision and disclosure of information:
  • disclosing information to the Consumer Protection Commission or other third parties, listed in the Consumer Protection Act;
               
  • disclosing and providing information to the Personal Data Protection Commission in relation to obligations provided for in the legal framework for personal data protection – the Personal Data Protection Act, Regulation (EU) 2016/679 of 27 April 2016, etc.;
               
  • obligations stipulated in the Accountancy Act and the Tax and Social Security Procedure Act and other related legal by-laws in relation to keeping appropriate and law-conforming accounting;
               
  • disclosing information to the court and third parties within the framework of a court proceedings in accordance with the requirements of the applicable to the proceedings procedural and substantive legal acts;
               
The following organizations / entities will receive your personal data:
We shall disclose your personal data only to the stipulated by the legislation third parties and bodies – (National Revenue Agency, National Social Security Institute, judicial bodies, bank institutions, state agencies and institutions).  
We do not disclose your personal data to third parties before making sure that any and all technical and organizational measures for the protection of such data have been taken, striving to exercise strict control to that regard. In such case we shall remain responsible for your personal data confidentiality and security.  
Bodies processing data in own name and behalf
  • competent bodies, which pursuant to a legal act are authorized to demand the disclosure of information, including personal data, such as – courts, prosecutor’s offices, various regulatory bodies, such as the Consumer Protection Commission, Personal Data Protection Commission, bodies with powers related to protection of the national security and public order;
               
Consent:
With your consent to accept this Privacy Declaration (Personal Data Confidential Treatment Notice) you give us your permission to process your personal data only for the stated by us purposes.
The consent is required so we are able to process both ordinary and special personal data, and it shall be express.
In the cases when we ask for consent for processing of special (sensitive) personal data, we will always substantiate why and how such information will be used.
You may withdraw your consent at any time simply completing the Form for withdrawal of consent by the data subject (GDPR_FORM_05)).
The withdrawal of consent shall be valid when we have unambiguous expression of will of the data subject or clearly expressed, unambiguous actions with which the data subject withdraws the consent for the processing of the personal data thereof. 
The withdrawal of the consent does not affect the legality of the processing, based on a given consent, prior to the withdrawal thereof. Before giving consent the data subject shall be informed for this condition.
To the extent the consent encompasses all activities related to the data processing, performed with one and the same purpose or purposes, the withdrawal of the consent shall be in effect in relation to the activities for data processing, performed for the same purpose or purposes.
Transfer of personal data to a non-EU member state or to international organization:
INTERSERVICE UZUNOVI AV LTD has no intentions to disclose or transfer your personal data to third parties (without having received your prior consent).
Period for storing the data
INTERSERVICE UZUNOVI AV LTD will store your data in accordance with the requirements of the Bulgarian legislation – for accounting and tax documents – 10 years, for the labor legislation – 50 years, for contractual relations according to the Obligations and Contracts Act – until the termination of the contractual relations or 10 years, if accounting and tax documents, as the data will be stored both on hard and electronic carrier:
Your rights as a data subject are as follows (FORM_02-Data Subject Request):
At any time while we store or process your personal data you (according the legal terminology – data subject) have the following rights:
  • you have the right to ask for a copy of your personal data from INTERSERVICE UZUNOVI AV LTD and right to access to your personal data at any time;
               
  • you have the right to ask INTERSERVICE UZUNOVI AV LTD to transfer the personal data in a transferable form to another personal data controller, or to ask we to do so, without any hindrances on our behalf;
               
  • you have the right to ask INTERSERVICE UZUNOVI AV LTD, without any undue delay, to rectify your incorrect personal data, as well as data which is no longer current;
               
  • you have the right to ask INTERSERVICE UZUNOVI AV LTD to erase your personal data without any undue delay at the existence of any of the following grounds:
               
  • the personal data is no longer needed for the purposes it has been collected for;
               
  • when you have withdrawn your consent;
               
  • when you have objected to the processing;
               
  • when the processing is illegal;
               
  • when the personal data has to be erased for the compliance with a legal obligation under the EU law or the law of a member state, which is applicable to us as personal data controller;
               
  • when the personal data has been collected in relation to offering services to the information society;
               
We may refuse to erase your personal data on the following grounds:
  • at exercising the right to freedom of expression and right to information;
               
  • for compliance with a legal obligation on our behalf or for the performance of an assignment of public interest;
               
  • for the purposes of the archiving in public interest, for scientific or historical research or for statistical purposes, as far as probability exists for the erasure to render impossible or difficult the achievement of the purposes of such processing; or for the establishment, exercising or the protection of legal claims.  
               
  • you have the right to ask INTERSERVICE UZUNOVI AV LTD to limit the processing of your personal data, as in such case your data will be only stored, and not processed. Our refusal to limit the processing has to be in written form, with stating the legal grounds for such refusal;
               
  • you have the right to withdraw your consent for processing of your personal data with a separate request, sent to the controller;
               
  • you have the right to object to certain types of processing, such as direct marketing (unwanted advertisement);
               
  • you have the right to object to automated processing, including profiling;
               
  • you have the right not to be a subject to a decision, based only on automated processing, including profiling;
               
  • when needed to use your personal data for a new purpose, which is not covered by this data protection declaration, we will provide a new data protection notice and when required, we will ask for your prior consent for the new processing.  
               

Any all of the above requests shall be forwarded if there is a third party (recipients, including outside the EU and international organizations) at the processing of your personal data.
You have the right to file a complaint to the supervisory body.
You have the right to file a complaint directly to the supervisory body, as the competent body to that regard for Bulgaria is: Personal Data Protection Commission, address: Sofia 1592, 2 Prof. Tsvetan Lazarov Blvd. (www.cpdp.bg.)
If you want to file a complaint regarding the processing of your personal data through INTERSERVICE UZUNOVI AV LTD (recipients, including outside the EU and international organizations), you may do so to the provided contact data of INTERSERVICE UZUNOVI AV LTD or directly to the Responsible person for data protection (at the provided above contact data).   

 Tel.: 0888/647-122
Download a data subject request form:  doc pdf
Download a data subject consent withdrawal form:  doc pdf
 
General Terms and Conditions
 I. INTRODUCTION
 This document (together with the below mentioned documents) sets forth the general terms and conditions, regulated to the use of this website www.playground.bg (hereinafter referred to as the Terms and Conditions). When you use the website or make orders through it, you shall be bound by these Terms and Conditions, as well as by our Privacy Policy and Cookies Policy. The site www.playground.bg is owned by INTERSERVICE UZUNOVI AV LTD, and on the website goods and services of the listed below companies, suppliers of goods and services, are offered.  


Please, read carefully these General Terms and Conditions before using the website or an of its functionalities, and in case before placing an order for goods or services through it. With accessing or using the Website and/or ordering goods and services through it you accept these General Terms and Conditions.   
 If you have any inquiries or notes regarding these General Terms and Conditions, contact us at address  ………………………………………………or call the contact telephone, provided in the respective section in the Website.
 
 II. DEFINITIONS
 Within the meaning of the present General Terms and Conditions the following words and expressions shall have the following meaning:
 Website Owner -  Interservice Uzunovi AV LTD, Unique ID No. 103768440
 head office and management address: the city of Varna, 186 Vladislav Varnenchik Blvd., floor 3, Office ISU
 Telephone: ……………………….
 E-mail: ………………………………………….
 Goods – the offered through the Website goods;
 Services – offered through the Website services related to children’s games and children’s events, and namely: (i) organization of children’s birthdays through making reservations in respective playgrounds (entertainment centers):
 Paradise Center, 100 Cherni Vrah Blvd., floor 2
 The Mall Sofia , 115 Tsarigradsko shose Blvd., floor 2
 Mall Galeria Burgas , 6 Dame Gruev Blvd., floor 2
 Grand Mall Varna, 2 Academician Saharov Street, floor 2
 Each site individually referred to as an “Entertainment Center”.
 Supplier of Goods – commercial company, managing the respective playground (children’s center), which sells goods through the platform of internet page www.playground.bg.
 Supplier of Services – commercial company, providing any of the services through the platform of internet page www.playground.bg in the respective children’s center (playground).
 User / Consumer – a natural person or legal  entity, who/which enters into a purchase and sale agreement with the Supplier of Goods or service agreement with the Supplier of Services in compliance with these General Terms and Conditions;  
 Purchase and Sale Agreement – an agreement entered into from distance between the Supplier of Goods and the User for the purchase of ordered by the latter goods, at the listed in the e-shop price, in compliance with these General Terms and Conditions and the applicable legislation;
 Service Agreement – an agreement, entered into from distance, between the Supplier of Services and the Consumer for the use of services, in compliance with these General Terms and Conditions and the applicable legislation;
 Online shop (e-shop) – online platform for purchasing goods or ordering the provision of services, through using the internet page www.playground.bg
 
 III. SCOPE OF THE GENERAL TERMS AND CONDITIONS
 These General Terms and Conditions are adopted by the Website Owner, the Supplier of Goods and the Supplier of Services and they regulate:
 the conditions and rules for using the Website;
 the conditions for using the offered through the Website services from the respective company, which manages the respective playground, and the provisions and manner for settlement of the relations between the Consumer and the Supplier of Services in relation to the order and performance of the Services;
the conditions, order and manner for conclusion of purchase and sale agreements between the Supplier of Goods and the Consumers;
the rights and obligations of the Suppliers and the respective Consumers under concluded between them purchase and sale agreements or service agreements (agreements for provision of services), including the terms and provisions for delivery of the ordered goods, the payment and receipt thereof, the provisions and manner for filing claims and return of purchased products.

 
 IV. RULES FOR USING THE WEBSITE
 The  Website can be used only and solely in compliance with the following rules:
You may scroll through the Website and make printouts from its contents only and solely for non-commercial personal use;
You may not use images of people and places, uploaded on the Website, without the explicit written consent of the Website Owner;
You shall use the Website only for legal purposes and in a way not infringing the rights of third parties, and not limiting or preventing such third parties from using the Website;
You shall use this Website only for legal enquiries and orders;
You shall not make any false or fraudulent orders. If it could be reasonably accepted that such order is made, we shall be entitled to cancel it and to inform the competent bodies;
the Website Owner shall be entitled to cancel your access to the Website in case he has received a notice for a breach in the site or in the cases when a user/consumer violates these General Terms and Conditions, including through actions considered malicious actions.
The Website Owner shall retain the right thereof to use in the site electronic links and advertising banners, linking  to websites, being beyond his control, in the user profile as well. The Website Owner shall not be responsible for the content of such websites.  
 
 V. PERSONAL INFORMATION
 5.1. When you use the Website or some of its functionalities or the offered through it goods and services, our personal data may be collected and processed, as well as data for your child. If you fail to provide the whole information we need, we shall not be able to provide the ordered goods or services. When you make an order through the Website you declare that you have 18 years of age and that you have the legal right to enter into binding contracts.
 5.2. Before providing any personal information through the Website platform, read carefully the detailed information regarding the rules for personal data collecting and processing, published on the Website - Политика за поверителност и защита на лични данни на Плейграунд . If you do not wish your personal information to collected, please do not provide such.
 
 
 VI. PRICE AND METHOD OF PAYMENT
 6.1. Any and all prices stated in the Website are in BGN (Bulgarian lev), VAT included.
 6.2. The user may pay the respective price of the goods or service in one of the following ways:
 (a) through credit or debit card;
 (b) on the spot in the site;
 6.3. Conditions for card payments
 6.3.1. We accept payments with the following cards: MasterCard, MasterCard Electronic, Maestro, Visa, Visa Electron. Please pay attention that your V PAY or MasterCard Electronic card will be accepted only if registered for participation in the online authentication schemes “Verified by Visa“ or “Master Card Secure Code“.
 6.3.2. If you choose to pay via online transaction with debit/credit card, the payment is facilitated through an independent payment services supplier. When you have chosen online payment, the Website will redirect you to the payment site, where the data, required for the processing of the transaction, is collected. None of the data, processed during the online transaction, is sent to us. We receive only information for the successful completion of the online payment.
 6.4. When paid with cards amounts have to be returned, this is done by the supplier of the respective goods and service through crediting the card, used for making the payment.
 
 
 VII. RESERVATION AND PROVISION OF SERVICES
 7.1. Nature of the reservation
 7.1.1. The reservation represents a conclusion of a distance agreement for provision of services for organizing a birthday party in a selected by the Consumer Entertainment Center (playground). The agreement under this item shall be concluded through the Online Shop between the Consumer and the respective operator of the selected playground, as listed in article 9.2 hereinbelow. 
 7.1.2. Detailed information what is included in the chosen by you reservation package is available on the Website in the respective section for Package Offers.
 7.1.3. If from the date of execution of the distance agreement for provision of services through clicking on the “Reserve” button until the reserved birthday less than 14 days remain, the Consumer, by clicking on the “Reserve” button, explicitly declares his will and request for the provision of the services to start before the expiration of the term for refusal from the distance agreement.  
 7.2. Making a reservation
 7.2.1. You may make reservation for your child’s birthday or for any other holiday in any of the Entertainment Centers (playgrounds). In addition to be able to do so on the spot in the Entertainment Center, you may also use the reservation form on the Website.  
 7.2.3. Making reservation through the Website, following the next steps:
 - Select an Entertainment Center from the Website;
 - Select date and time;
 - Select a package;
 - Enter your user data;
 - Select food and beverages;
 - Select a cake;
 - Select themed party;
 - Select articles and items;
 - Select plates for the parents;
 - Review of the order
 7.3. Payment of the Services for a reservation made
The price of the services for the reserved party shall be paid by the User of the respective Entertainment Center as follows:
Down payment at making the reservation:
In cash on the spot in the Entertainment Center, if the reservation is made in the center;
Through credit or debit card;
Final payment – payable after the complete final provision of the service in cash or through debit / credit card in the respective playground (Entertainment Center). 
 7.4. Terms and Conditions for changes to the reservation:
 7.4.1. In case of cancelling the reservation 5 (five) or less days before the event without making a reservation for a new date, the down payment made shall not be refunded.
 7.4.2. If after a reservation and after payment of the down payment a request is made for a reservation for a new date, the down payment made shall be deducted from the amount of the event / birthday party.  
 7.4.3. In case of a change of the date of the reservation 48 (forty-eight) hours before the event, the User shall pay the price of the ordered cake at the moment of a change of the reservation, and the down payment made shall be deducted from the amount of the event/the birthday party.
 7.4.4. The number of children attending may be changed up to 48 (forty-eight) hours before the event, enabling us to guarantee the needed number kids’ menus, pieces of cake and animator.
 7.4.5. A change to a reservation can be made:
 a) on the Spot in the Entertainment Center (playground);
 b) through electronic correspondence;

 
 VIII. SPECIAL OBLIGATIONS OF THE SUPPLIER. CONSUMER PROTECTION.
 8.1. In relation to the rights of the consumers – natural persons, the Suppliers of Goods and Services shall guarantee the performance of the stated below requirements:
 8.1.1. The main characteristics of the Goods and the nature of the Services, offered by the Suppliers of Goods and Services, are defined in the profile of each Good or Service on the Website.
 8.1.2. The price of the Goods and Services is set by the Supplier in the profile of each Good or Service. At choosing the Goods or Services for conclusion of the distance contracts, before the final confirmation, the price of each order is set with any and all taxes and transportation costs included.
 8.1.3.  The way of payment, delivery and performance of the agreement are stipulated in these General Terms and Conditions, as well as in the information, available to the User on the Website.
 8.1.4. The total price of the order for all contained therein goods and services, and the delivery terms, all are stated by the Supplier before the final confirmation of the order by the User. The User agrees that the final price of the order may vary depending on the selected method of payment, for which the Supplier shall notify the user before the final confirmation of the order. The final price may also vary depending on an additional consumption and additionally rendered services during the reservation.
 8.1.5. The User shall be entitled to claims in case of inconformity of the consumer goods with the purchase and sale agreement, demanding form the Supplier to remedy the inconformity and provide the goods in compliance with the purchase and sale agreement. The Consumer/User may do so by writing to us at address: the city of Varna, 186 Vladislav Varnenchik Blvd., floor 3, office 3.06. A claim shall be made only against presented cash receipt or an invoice, issued by the Supplier of Goods in the respective playground.
 8.2. Right of withdrawal from an agreement
 8.2.1. If you execute the agreement as a consumer – natural person, you may withdraw from the Distance Agreement (with the exception of products, expressly excluded from this right according to a law), within 14 days without providing any reasons to that regard, without being due any default compensation and without paying any costs, with the exception of the expenses expressly stated in these General Terms and Conditions.
 8.2.2. The period for withdrawal shall expire after 14 days from:
 - the day on which you, or a third person, other than the carrier, nominated by you, acquire(s) physical possession of the goods or in case of multiple goods in one order, delivered separately, after 14 days from the day on which you, or a third person, other than the carrier, nominated by you, acquire(s) physical possession of the last remaining good, ordered in one and the same order;
 - the day of the agreement’s execution, in case of an agreement for delivery of goods. 
 8.2.3. In order to exercise your right to withdrawal you may notify the respective vendor – suppler of the goods or services – at the coordinates provided in article 9.2, for your decision to withdraw from the Distance Agreement through an unambiguous statement. You may use the withdrawal from, as provided for in the Appendix hereinbelow, but you are not under the obligation to do so. 
 8.2.4. To meet the withdrawal deadline it is enough to send your notice regarding the exercise of the right to withdrawal before the expiration of the said deadline.
 8.3. Consequences of the withdrawal
 8.3.1. If you decide to withdraw from the concluded purchase and sale agreement, we will refund all received from you payments, including the delivery costs, without any undue delay and in any case within 14 days from the date on which the agreement is terminated. We will refund the amounts using the same methods of payment, which you have used at the original transaction.
 8.3.2. Notwithstanding the above we are entitled to refuse refund until we receive back the goods or you provide evidence that you have sent back the goods, whichever of the two occurs earlier. You can send back or deliver the Goods to us in any of the playgrounds (Entertainment Centers) without any undue delay and in any case not later than 14 days from the day on which you send us your withdrawal from the said agreement.
 8.3.3. Unless you deliver the goods to any of the Entertainment Centers, you shall pay for the direct costs for the goods’ return. You are responsible only for the reduced value of the goods only as a result of the use thereof, except the required for establishing the nature, characteristics and functioning of the goods.
 8.3.4. If you decide to withdraw from the executed Service Agreement, you shall pay the Supplier’s costs related to the organization of the services for a birthday party.

 
 IX. VENDOR INFORMATION
 9.1. Suppliers of the service Birthday Reservation.
Your supplier of the service Birthday Party Organization will be provided by the company:
 Interservice Uzunovi AV LTD
 Unique ID No. 103768440
 VAT No. BG103768440
 Head office and management address: the city of Varna, 186 Vladislav Varnenchik Blvd.,
 Address for exercising the activity:
  Sofia:
  Paradise Center, 100 Cherni Vrah Blvd., floor 2
 Website: www.playground.bg
 e-mail: bar.paradise@playground.bg
 Tel.: 0882499041
 The Mall Sofia , 115 Tsarigradsko shose, floor 2
 Website: www.playground.bg
 e-mail: manager.sofia@playground.bg
 Tel.: 0885997080
 Burgas:
 Mall Galeria Burgas, 6 Dame Gruev Blvd., floor 2
 Website: www.playground.bg
 e-mail: manager.burgas@playground.bg
 Tel.: 0886616670
 Varna:
 Grand Mall Varna, 2 Academician Andrey Saharov Street, floor 2
 Website: www.playground.bg
 e-mail: manager.grandmall@playground.bg
 Tel.: 0887408072
 
 
 X. SUPERVISORY BODIES:
 10.1 Personal Data Protection Commission:
 Address: the city of Sofia, postal code 1592, 2 Prof. Tsvetan Lazarov Street,
 Tel.: (02) 915 35 19
 Fax: (02) 915 35 25
 Email: kzld@government.bg, kzld@cpdp.bg
 Website: www.cpdp.bg;
 10.2. Consumer Protection Commission:
 Address: Sofia 1000, 4A Slaveykov Square, floors 3, 4 and 6,
 Tel.: (02) 933 0565
 Fax: (02) 988 42 18
 Hotline: 0700 111 22
 Website: www.kzp.bg
 10.3.  National Revenue Agency
 Sofia Territorial Directorate of National Revenue Agency,
Address: Sofia 1000, 21 Aksakov Street,
 Tel.: 02/ 9859 3821
 Vitosha Office:
 Address: 215 Tsar Boris III Blvd.
 Tel.: 02/ 9179124
 Website: https://nra.bg
 10.4. Bulgarian Food Safety Agency
 Address: Sofia, 15A Pencho Slaveykov Blvd.
 E-mail: bfsa@bfsa.bg
 Website: https://bfsa.egov.bg

 
 XI. GENERAL PROVISIONS
 11.1. Cookies
To make the website possibly easiest for using and to improve the quality of the offered services, we use cookies. 
The cookies are information files sent from the web server to the User’s internet browser, and after that returned from the browser each time when the browser receives access to that server. These information files are downloaded and stored on the User’s computer by from the internet browser.
Detailed information on what are the cookies, how and which cookies we use and how you may work with and delete the cookies is available in our Cookies Policy, published on our Website.
Keep in mind that disabling the cookies will affect the manner the Website performs, which may lead to worsened functioning of the site.
 11.2. Copyright
This internet page (website) is property of Interservice Uzunovi AV LTD. The included on the site information materials, photographic and other images and its graphical design are subject to a copyright within the meaning of the Copyright and Neighboring Rights Act. No part of this website and the contained therein publications can be copied, reproduced, disseminated or used in any way whatsoever without the explicit written consent of Interservice Uzunovi AV LTD. The access to the website does not represent in any way a permission for use within the meaning of the Copyright and Neighboring Rights Act of the information materials, photographic and other images, published on the site.
 11.3. Limitation of responsibility
 Interservice Uzunovi AV LTD strives constantly to ensure the wholeness and topicality of the published on this website information. However keep in mind that the published on the site information may not be sufficiently exhaustive and exact. Therefore it should be reviewed only as informative and not used as an advice or recommendation for the purchase of any goods and/or services. Interservice Uzunovi AV LTD is not responsible for any occurred damages or benefits forgone as a result of inexact or non-current information, published on the site.  
If need an advice or recommendation regarding the purchase of certain goods or services, you may ask for the opinion of our employees, using the enquiries form on the site or contacting our specialist from the Call Center.  
Interservice Uzunovi AV LTD is not responsible for technical errors or for any other difficulties at the usage of this website and it does not guarantee uninterrupted, timely, secure and errors-free access thereto.
 11.4. Related websites
This website may contain redirecting to other websites. Interservice Uzunovi AV LTD does not control in any manner and is not responsible for the contents and truthfulness of the published information on these other websites. Only the owner of the respective website shall bear responsibility for any illegal, inexact or incomplete content, as well as for any damages caused by the use of non-use of such sites. We recommend that your read the terms and conditions for usage and for personal data protection, published on the other websites. 
 11.5. Change in these General Terms and Conditions and rules and in the website
Interservice Uzunovi AV LTD retains the right to change, with no prior notice, the structure and the content of the Website, or of any of the services or products offered through it, and to cancel the access thereto at any time.
Interservice Uzunovi AV LTD may at any time change and amend these General Terms and Conditions, sending to all users 31-days advance notice, with the expiration of which the changes and amendments become effective for the parties under the agreement. If the user does not object within the term provided to the changes, the same become binding on the parties. In case the User disagrees with the offered changes in the General Terms and Conditions, the User may object thereto, with which this agreement shall be considered terminated.
It is your responsibility and obligation to visit periodically this website to read the updated Rules for Usage and General Terms and Conditions, since they are binding on you.
 11.6. Applicable law
The provisions and regulations of the acting Bulgarian legislation shall be applicable any and all matters not settled herein.
Any and all disputes in relation to these Rules and General Terms and Conditions, which the parties have failed to settle through negotiations and by mutual consent, shall be brought for settlement before the competent Bulgarian courts.

 
 
 
 
 Appendix: Withdrawal Form
 .........
 MODEL FORM FOR EXERCISING THE RIGHT TO WITHDRAWAL
  To ...........................
 /Vendor’s name/
 ................................................................................
 /address, Unique ID No./
Hereby I would like to inform you that I withdraw from the concluded by me agreement for purchase of the following goods / services:
 .......................................................... /product description/
 The goods / services are ordered on  ......................
 The goods are received on  ......................
/enter the date of the receipt by the user /consumer/
 .................................................................................../User/ Consumer name
 ...................................................................... …………/User/ Consumer address/
  ...................                                                                                  ..................................
 /Date/                                                                                 /User/ Consumer signature/